The first step is to check if your browser has any ad-block or pop-up blocker active. If so, disable it entirely or disable it specifically for the members.mahakatha.com website. This should allow the download to initiate.

If this too doesn't work, it could be a temporary server issue and you might need to wait a few minutes before you try again.

But if this issue persists beyond an hour, contact us at support@mahakatha.com so that we may check the server status. You should then receive a go-ahead from us stating that the server is up and the files ready to download.